Frequently Asked Questions
Everything you need to know about shopping with Gigil.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. Since our styles range from slim-fit to oversized, we recommend comparing these measurements against a similar garment you already own for the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label. Please note that final sale items are not eligible for return.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout. You will receive a tracking number via email as soon as your package leaves our warehouse.
Do you ship internationally?
Yes, Gigil ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout. Please note that customs duties may apply depending on your country's regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for eligible orders.
How should I care for my Gigil garments?
To maintain the quality of your clothes, we recommend following the care label instructions inside each piece. Generally, washing in cold water and hanging to dry will help preserve the fabric integrity and color vibrancy.