Returns & Exchanges Policy
At Gigil, we want you to love every piece you wear, but if something isn't quite right, you can return your items within 30 days of delivery for a full refund or exchange. All items must be in their original, unworn condition with tags attached to be eligible for a return.
Initiate Your Request
Visit our online return portal and enter your order number and zip code to select the items you wish to return or exchange.
Pack Your Items
Place your items back in the original shipping bag or a secure box, ensuring all original fashion tags and labels are intact.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing